IP Telephony Software Solution

Smart Messenger

Smart Messenger

As Smart Messenger interoperates with AddPac’s Customer Premise Equipment (CPE) products, which are based on its Next Generation Multi-Media Telephony Solution, it can provide all different kinds of services such as Messenger Service , Telephone Directory, User’s presence, Unified Massage (Voice Mail, Short Message), Call Control and Forward Setup functions.

Smart Messenger can be operated by AddPac Technology’s proprietary protocol called Smart Service Control Protocol (SSCP), which is managed between AddPac’s IP PBX and IP CPE’s in an environment of Microsoft Window based PC Platform. In order to provide User Presence features on real-time basis, such as user busy, on-line, user away, etc, the Presence server can be mounted and operated on IP-PBX. The Presence Server can be operated on the same hardware platform and can be operated independently in the platforms separated to each other.

Smart Messenger Protocol Structure

AddPac Technology’s Smart Messenger executes Messenger function via IPC (inter-process communication) or network communication between Presence Server and Call Manager. Through SSCP session, Smart Messenger is connected to Call manager and Presence Server and consists of Messenger Window and Call Control Window in a broad sense.

Smart Messenger Diagram

Smart Messenger System Diagram Smart Messenger Login AddPac Smart Messenger’s Log-in Display can be categorized in 3 parts largely. Set-up part enables IP address and port number of Presence Server to fixed and it also provides Automatic Log-in and Automatic Input features. Smart Messenger Login Smart Messenger Structure Main Display Main Display of Smart Messenger consists of 4 major parts. As you can see from the following diagram, Part A provides information on a configuration of internal and external telephone directory of an organization. External telephone directory includes a list of customer directory. Internal and external telephone directory also provides information on public and private telephone directory. Configuration of private telephone means a telephone directory which can be edited by user. The telephone icon at the end of the left in the middle provide Call History for outgoing and incoming telephone numbers. Smart Messenger Main Display Part B of Main Display provides indication of a set up status and shows control set ups, Message Box On/Off, User Search function and button all together Part C provides list display function for Inbox List Display. Voice Mail List and Short Message List can also be exhibited. Part D provides the supplementary functions of IP Phone and Video Phone. It also provides a dial pad and soft key features. Smart Messenger Intra Private Contact List Recent Call History Environment Configuration

AP-SMP100 Smart Multimedia Softphone

AP-SMP100 Smart Multimedia Softphone

AP-SMP100 is a MS Window based Smart Multimedia Soft phone that allows you to make high quality and high resolution video communications by using the Internet. This product supports a video conference, point-to-point video communication, and aid to audio/video communication access for the disabled optimally through the latest audio/video codecs and intelligent smart messenger capability . The criteria of choosing a soft phone are high quality audio/video service and easy dial-access features. 

New World of Advanced and High Quality IP Video Communications Opens!

AP-SMP100 is a new IP based multimedia soft phone where Internet voice communications are combined with Internet video communications. This product provides advanced features and services such as video codecs (e.g. H.263, MPEG-4, and H.264), QoS, SIP VoIP signaling protocol, intelligent smart messenger, SSCP (smart service control protocol: AddPac Proprietary Protocol) for IP-PBX interworking, Video MCU interworking service for video conference. AP-SMP100 is a high-performance multi-functional IP soft phone where the state-of-the-art video processing technology is added to the voice processing technologies developed by AddPac in the VoIP field. Since AP-SMP100 supports networks of 64 Kbps to several Mbps, it is available at any Internet-enabled place. Above all, AP-SMP100 ensures the best video quality due to the ‘rate control’ function that ensures the best video quality and frame rate at a limited bandwidth and the high-end error resilience technology for troubleshooting various packet failures on the Internet.

Intelligent Smart Messenger Service 

As Smart Messenger interoperates with AddPac’s Customer Premise Equipment (CPE) products such as AP-SMP100 soft phone, it can provide all different kinds of services such as Messenger Service, Telephone Directory, User presence, Unified Massage (Voice Mail, Short Message), Call Control and Forward Setup functions.

Smart Messenger service of AP-SMP100 can be operated by AddPac Technology’s proprietary protocol called Smart Service Control Protocol (SSCP), which is managed between AddPac’s IP PBX and IP CPE. In order to provide User Presence features on real-time basis, such as user busy, on-line, user away, etc, the Presence server can be mounted and operated on IP-PBX. The Presence Server can be operated on the same hardware platform and can be operated independently in the platforms separated to each other.

Why 'Audio' Important to Video Communication

High quality audio determines the perceived quality of video because audio delivers the key part of communication. AddPac AP-SMP100 is an advanced video solution with its high quality audio. It offers 16 KHz sampling G.722 wide-band codec in addition to conventional 8 KHz sampling codec of G.711(including G.711PLC), G.726 series. 

Firmware Upgrade Enabled 

MS-Window based AP-SMP100 soft phone are all programmable; thus, the features of AP-SMP100 can continue to be improved, changed, or added. If you download an added or changed feature from the home page directly or set an automatic upgrade option whenever feature addition or change is done, you can use the latest feature without further operations. Currently, AP-SMP100 supports the Window XP, Window Vista Operating System.

Various Supplementary Services 

The supplementary services of AP-SMP100 as well as its various features would meet your needs. AP-SMP100 provides various services that allow you to use a phone easily, which include a phone book, a latest call log, and Caller ID (CID). Also, this product as well as AddPac IP-PBX solutions supports a wide variety of supplementary services such as voice and video mail services in addition to calling services such as a call transfer. The advantage of AP-VP280 is to support the unique supplementary services of AddPac Technology. A/V Broadcasting, Voice Recording Service*, Voice MCU Interworking are the main supplementary services of AddPac Technology. If AP-SMP100 is connected to the AddPac Technology’s IP broadcasting server equipment, AP-SMP100 can be used as IP voice and video broadcasting terminal as well as Video Phone terminal. 

The performance and reliability of AddPac VoIP, Video and Multimedia equipments have been recognized in global markets as well as the domestic market. AP-SMP100, which is a collection of experiences and know-how accumulated in the enterprise and service provider markets, would be a solution that meets the needs of customers that ask for next-generation communications.

IP Telephony Software Solution

IP Telephony Software Solution

AddPac Technology’s IP Telephony Software Solution consists of Web based Multimedia Manager Software for IP-PBX, Network Management System Software for Large Scale Deployment, Smart Messenger for Click-to-Dial, Smart Window for Personal Web Management, Smart Billing Software for Enterprise, Smart Attendant Console Software for Large Company, and Soft Multimedia Phones. AddPac IP Telephony Software Products Web based Smart Multimedia Manager (WSMM) is a new management software used for IP-PBX (SIP server features included) MCU devices in the next-generation multimedia telephony solutions of AddPac Technology. WSMM is pure web based management software supporting the user management, device management, various call management, conference call management, event and trace monitoring, and powerful debugging of IP-PBX in various Web Brower environment such as Internet explorer, Smart Phone Web Browser, Tab Web browser. Smart Network Management System (NMS) is the software that manages IP-PBX (including SIP Server), Unified Messaging Service (UMS) Server, User Presence Server, RBT (RingBack, Coloring) Server, Interactive Voice Recording (IVR) Server, Real-time Transport Protocol (RBT) Proxy Server, Audio/ Video Multipoint Conferencing Unit (MCU), Media Gateways, IP Phones, Video Phone and WiFI Phones systematically. AddPac Smart NMS is configured with Linux Server and web-based Client software and it is the software that supports the features of Network Resource Management, Device Fault Management, Device Fault History Management, Device Status Management, Fault Notification Management, Device Fault Statistics, Device Model & Service Management Smart Messenger interoperates with AddPac’s Customer Premise Equipment (CPE) products. This software can provide all different kinds of services such as Messenger Service , Telephone Directory, User’s presence, Unified Massage (Voice Mail, Short Message), Call Control and Forward Setup functions. Smart Messenger can be operated by AddPac Technology’s proprietary protocol called Smart Service Control Protocol (SSCP), which is managed between AddPac’s IP PBX and IP CPE’s in an environment of Microsoft Window based PC Platform. In order to provide User Presence features on real-time basis, such as user busy, on-line, user away, etc, the Presence server can be mounted and operated on IP-PBX. The Presence Server can be operated on the same hardware platform and can be operated independently in the platforms separated to each other. Smart Window helps to setup various private information of IP-PBX registered users using web in multimedia telephony solution. Smart Window provides user information, alarm, search, call forwarding, speed dial, and conference related feature. Enter the login and password to start Smart Window server. The basic configuration screen of Smart Window is composed of menu, contents, and help. Smart Billing System is a Linux based system to perform efficient communication costs (billing) for enterprise in next generation IP telephony solution. AddPac Smart Billing System is composed of Linux based server and web based client software. It supports tariff management, billing policy management, access level management, system performance management, and billing database backup management. Smart Attendant Console is an IP based soft attendant console that interoperates with AddPac IP-PBX products, which are based on its next generation multi-media IP telephony solution. This product together with AP-IP300 IP phone can be used for IP based soft attendant console solution. In large-scale enterprise, government, etc, for inbound/outbound call processing, call transfer, call exchange, dedicated persons or department are necessary. Smart Attendant Console is IP based soft attendant console solution for them. Smart Attendant Console based on MS-Window program supports all different kinds of services such as messenger service, unified message (voice mail, short message), remote IP broadcasting, alarm registration/processing, beside basic attendant console function like as user presence Board, inbound call rerouting, telephone directory. Smart Attendant Console can be operated by AddPac Technology’s proprietary protocol called Smart Service Control Protocol (SSCP), which is managed between AddPac’s IP PBX and IP terminal like as Video Phone, IP Phone, etc. Smart Communicator AP-SMP100 is a MS Window based Smart Multimedia Soft phone that allows you to make high quality and high resolution video communications by using the Internet. This product supports a video conference, point-to-point video communication, and aid to audio/video communication access for the disabled optimally through the latest audio/video codecs and intelligent smart messenger capability. The criteria of choosing a soft phone are high quality audio/video service and easy dial-access features Network Diagram