AddPac Technology has released a
new type of Next Generation IP-PBX for IP Communication, IPNext190, supporting
32 analog phones at maximum and PSTN
interface (FXO) and accommodating IP (voice/video) terminals. IVR, RTP Proxy,
User Presence, Unified Messaging Server (UMS), Media Service (Ring Back Tone,
Music on Hold, Announcement), Unified Communication
(UC) are just dynamic and powerful features of the AddPac IPNext190.
The IPNext190 Hybrid
IP-PBX has been designed with the high-performance and imbedded RISC and supports
firmware upgrade. This product is ideal for Small and Medium Enterprises (SME)
as it collaborates with a wide range of VoIP and video terminals and provides a
various IP applications. The front panel of IPNext190 Hybrid IP-PBX system has LED indicating the device status
and two(2) 10/100 Mbps Fast Ethernet ports, the RS-232C console port for
Command Line Interface (CLI). Hot swapping enables the IPNext190 to operate
continually, without suspension, because voice modules can be inserted and
removed freely even during its operation. Its rear panel is configured with 4
slots for mounting VoIP modules.
IPNext190 collaborates with a wide range of the terminals
including the AddPac Video Phone Series such as AP-VP300, AP-VP280, AP-VP120
and IP Phone Series such as AP-IP300, AP-IP230, AP-160, AP-IP120 and AP-IP90 to
support variety of call features: Basic Call, Color Ring, Music on Hold, Blind
Transfer, Call Pickup, Group Call Pickup, Consult Call, Switching Call, Consult
Transfer, Call Waiting, Call Waiting Notice, Call Park, Call Pickup Remote,
Hunt Group. IPNext190 has been designed to support SIP and H.323
simultaneously. In addition to the call routing features, IPNext190 supports
RTP proxy for interoperating with a private IP and IPv6 address. With Smart
Messenger, this key phone system also supports User Presence, as it is imbedded
with the functionalities of Presence Server, Unified Messaging Server for Voice
Mail, Multimedia Color Ring and RBT for Music on Hold.
As a IP telephony system for Call Center Application, IPNext190
additionally supports following software function like as Call History (Call
Log), IVR (Interactive Voice Responses), ACD(Automatic Call Distribution), Call
Hunt, CRM API, IP voice recording, etc.
AddPac Interactive Voice Responses (IVR) software supports
to meet all the different demands arising from many different sectors of
businesses in general, public offices and call centers, so the user can design
the call scenario directly for the one’s specific wants and needs. This
solution provides IVR supporting tool with abundant functions which can be
operated in IP-PBX.
ACD (Automatic Call Distribution) software function
supports three(3) ACD policies like as Longest Idle Time ( call will be
distributed to longest idle queue member), Preference (call will be distributed
by preference order of queue member), and Sequential( Call will be distributed
to next queue member sequentially). CRM
API provides the API for Caller ID information, API for Click to Dial Service. For
IP based Voice Recording Service, AddPac supports external Voice Recording
Server and MS-Window based Digital Voice Recording Application Software.
Network Diagram
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